As an integral part of our customers supply chain the old adage “if you can’t measure it, you can’t manage it” still rings true. We may not take record keeping to a professional sports level but customers have told us the key data they need access to including; on time performance, claims ratio, P.O.D. and shipment count... to name a few. Essentially we provide our customer with whatever information they need to manage their business effectively.
A few vital statistics follow...
- On time performance...98.6% (on average for 2010 to date)
- Claims ratio....001 % (tabulated 2009 statistic)
- Driver turnover...20% below industry average
- Trailers in fleet...960 with 25% equipped with heaters to protect from freezing
- Driver teams...40 for North American destination
Of note
- ITS is consistently listed as one of Canada’s top for hire carriers as published by Canadian publication Truck News
- ITS has received the Shippers Choice Award for 2009 and 2010 for performing above the industry benchmark in Truckload service
